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It's one of the biggest fears our potential clients (notice, they are not social media clients yet), and a reason that many county and city decision makers, business owners and managers do not take the necessary leap into social media...because someone could write something negative about my business on there! Well, guess what, they very well may be doing it already and you have no control over it and worse yet, don't know that it's out there...lurking...waiting to haunt you.
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